Insurance
All bookings are provided with insurance from Alan Boswell. There is a £750 excess on the insurance for all rentals. Insurance criteria for renter which must be met:
1. Aged between 23-70.
2. Must have held a full uk license for 2 years or more.
3. No more than one fault or outstanding incident/claim in the last 3 years.
4. Two, single point convictions are acceptable(i.e 2x 3 puts). Single convictions of 6 points plus can’t be accepted.
Documents to be provided by renter one week before hire:
1. Copy of photo card license (address and ID must be up to date)
2. Online license check code sent from DVLA. Visit https://www.gov.uk/view-driving-licence.
3. Two proofs of address dated within 90 days of the hire date. Acceptable proofs include; Electricity, Gas, Water, Broadband, Council Tax, TV license, Bank Statement, Credit card bill, Mortgage Statement, polling card, HMRC self assessment or tax credit.
Payment
Full payment must be made at time of booking if a competition winner wishes to add to their prize to extend their trip. This will confirm the requested dates. A traceable payment in the name of the hirer must be made to validate insurance.
A fully refundable £750 security deposit must be paid via bank transfer before van is collected. This applies to all renters.
All payments are made via bank transfer.
Van House Rules
Provided with Full tank of Diesel. Vehicle must be returned with a full tank. If not you will be subject to a £25 charge, in addition to the refuelling costs. Only named drivers who have been through the vetting process can drive the Campervan.
All Insurance requirements must be fulfilled. You are liable for the first £750 of any eligible claim which is covered by insurance. Insurance will not cover deliberate damage or damage caused by using inappropriate fuel. Claims where keys have been left in the ignition, or if the vehicle was not properly locked or secured will also not be covered.
All accidents and damage must be reported immediately. All important information pertaining to any accidents must be given including; names, addresses, insurance details and vehicle info for any third parties involved. Photos and videos should be provided where possible. RAC Breakdown cover is provided. Cover includes: Roadside, Recovery, At Home and Onward Travel.
The Hirer shall be responsible for all costs of repair, and or replacement as necessary in relation to damage to windscreen, keys, tyres and punctures. Please ensure you read and follow the welcome book provided. Review any emails and videos sent, to ensure the correct operation of all equipment. Personal belongings are not insured.
We accept no liability for replacement vehicle costs, travel or any other consequential loss claims arising from the breakdown of the vehicle. You will be liable for any speeding, parking, congestion charges and any other offences committed under the Road Traffic Act 1988 or traffic regulations. We will use all reasonable means to ensure that the vehicle is available at the agreed date and time. If this is not possible we will offer a full refund. Our liability is limited to a full refund and the hirer will have no further claims against us. If the vehicle is returned more than 1 hour after 1100 on the due date a late fee of 1 days rental will apply.
The vehicle must not be taken out of UK. Strictly no pets allowed in the van. Strictly no smoking in the van.
Gift Vouchers
When purchasing gift vouchers the responsibility to ensure the renter meets all
T&Cs lies with the purchaser.
Gift vouchers are non refundable.
Gift vouchers must be redeemed before expiry date.
